Verify the “O” ring material is suitable for the current application (see media compatibility chart). If needed, replace the “O” ring.
Verify if all the backup rings are in place and are in the right position. Replace – reposition where needed.
Please verify connection threads are compatible and you are using the correct thread sealant. Use sufficient thread sealant if and where required (please note that not all connections require the use of sealant). Try to tighten the connection with a wrench, but be carefull to not overtighten.
A (semi) rigid inlet connection can be a direct cause of leaking, but can also cause excessive wear on the internal “O” rings. Furthermore, it leads to excessive friction and binding on the main shaft and supporting hub and bearings. A non-flexible inlet connection void any warranty.
Please contact our customer support team for advise. Make sure the working pressure/temperature does not exceed the factory recommended pressure/temperature.
